Frequently Asked Questions

Find answers to common questions about our resume builder

Pricing & Plans

We offer three plans: Single (29 SAR) gives you 7 days of access in one language of your choice. Bundle (49 SAR) includes both Arabic and English for 7 days. Unlimited (99 SAR) gives you lifetime access to both languages with no expiration.

After 7 days, your resume remains saved in your account, but you won't be able to edit it until you extend your access. You can renew for just 10 SAR per week. Unlimited plan users never face this limitation - their access never expires.

Yes! Payment processing is handled by secure third-party providers (Stream Payments). We do not store your credit card details.

Yes, we offer refunds within 24 hours of purchase if you haven't downloaded your resume PDF. Please check our Refund Policy for full details.

Account & My CVs

The Dashboard is your personal resume management center. From there, you can: view all your saved resumes in one place, create new resumes by selecting a template and language, edit existing resumes with a single click, track your access expiry (days remaining), renew your access when it expires, delete resumes you no longer need, and sign out of your account. It's designed to make managing multiple resumes simple and efficient.

Your resume is automatically saved to the cloud as you type. Once you've made a payment and logged in, all your changes are synced in real-time. You can access your saved resumes anytime from the Dashboard.

Yes! You can create and manage multiple resumes from your Dashboard. Each resume can use a different template and be in either English or Arabic (depending on your plan).

Simply go to your Dashboard, find the resume you want to edit, and click the 'Edit' button. You'll be taken directly to the builder with all your content loaded and ready to modify.

Templates & Design

We offer over 20 professionally designed templates across various categories including Modern, Classic, Creative, ATS-Optimized, Academic, and Industry-Specific designs for fields like Tech, Finance, Healthcare, Legal, and more.

Yes! You can switch templates at any time from the builder page. Your content will be automatically transferred to the new template design. Just use the template dropdown in the builder header.

ATS (Applicant Tracking System) optimized templates are designed to be easily read by automated resume screening software used by many employers. They use clean formatting, standard fonts, and proper heading structures to ensure your resume passes through these systems successfully.

Yes! All our templates fully support Arabic with proper Right-to-Left (RTL) text direction. The layout automatically adjusts when you switch to Arabic, ensuring professional presentation in both languages.

Technical & Support

Resumes are downloaded as high-quality PDF files, which is the most widely accepted format by employers. The PDF preserves all formatting, fonts, and design elements exactly as shown in the preview.

Yes! You can use the Print Preview feature to print your resume directly from the browser. The print output is optimized for A4 paper size and includes all design elements.

Your privacy is our priority. All data is encrypted in transit and at rest. We never share your personal information with third parties. You can delete your data at any time from your Dashboard.

You can reach us through our Contact page, via WhatsApp for quick responses, or by email. We typically respond within 24 hours on business days.

Still have questions?

Our support team is here to help

Fz9Design | Professional CV Builder